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Refund Policy

OCS 30-days-money back guarantee ensures that OCS customers can get 100% of the money back they used to purchase OCS products, if they are not happy with OCS products and service. As a developer and seller of non-tangible, digital goods, customers MUST meet the following criteria in order to qualify for a refund:If any of OCS product’s is corrupted, malfunctioning, does not work as described or OCS support team cannot solve customer's issues, the customer qualifies for a full product refund.

Refunds WILL NOT be granted under the premises of:

  • The product is not what the customer thought it would be
  • The product does not have a feature that the customer thinks would be nice
  • The product does not work and the customer has never contacted OCS Support Team
  • The product does not support customer’s e-commerce version
  • The product does not support customer’s e-commerce platform
  • The customer purchased the product more than 30 days ago

Prior to purchasing any of OCS products, please make sure you test-drive and check all of the product's specifics. Should any questions, issues, troubles about any of OCS products arise, please refer to OCS Support team by contacting us here https://www.opencartspecialist.com/en/contact